DocSafe Webapp

Swisscom is the leading telecommunications company in Switzerland. Its web application Docsafe facilitates management of invoices and other important documents for Swisscom clients. Ginetta developed the interaction and visual design concepts for DocSafe and managed its implementation.

Goals in focus

DocSafe makes it easy to process confidential documents. Users can receive, sort, and securely archive documents from third parties. In the future, even invoices can be paid and documents signed directly in the application. The goals of the redesign were:

Guide the user through an intuitive interface
Simplify existing functionality
Optimize for tablet presentation
Strengthen Swisscom brand values and build trust
Make inclusion of third-party content possible

Powerfully simple

Visual hierarchy

A three panel layout supports the visual hierarchy and emphasizes content. Page refreshes are kept to a minimum.

Reduced to the max

Lines, elements, and icons with no function were removed. Focus is directed to the documents and their content.

Progressive disclosure

Secondary functionality appears on-hover or on-click to avoid overwhelming the user with everything at once.

Attention to detail

As soon as the user chooses a label, actions like «rename», «delete», and «share» appear. By clicking on the label itself, a new color can be selected for it.

Compatibility

DocSafe is optimized with complete functionality for desktop and tablet.

A team effort

Simon Raess

Strategy
Tanya Wüthrich

Design
Tibor Kranjc

Design
David Aerne

Frontend
David Tschapnitzky

User Research