Swisscom is the leading telecommunications company in Switzerland. Its web application Docsafe facilitates management of invoices and other important documents for Swisscom clients. Ginetta developed the interaction and visual design concepts for DocSafe and managed its implementation.
DocSafe makes it easy to process confidential documents. Users can receive, sort, and securely archive documents from third parties. In the future, even invoices can be paid and documents signed directly in the application. The goals of the redesign were:
A three panel layout supports the visual hierarchy and emphasizes content. Page refreshes are kept to a minimum.
Lines, elements, and icons with no function were removed. Focus is directed to the documents and their content.
Secondary functionality appears on-hover or on-click to avoid overwhelming the user with everything at once.
As soon as the user chooses a label, actions like «rename», «delete», and «share» appear. By clicking on the label itself, a new color can be selected for it.
DocSafe is optimized with complete functionality for desktop and tablet.